Kaiser Permanente (California) is one of the first fully integrated healthcare systems in the United States of America. By joining medical groups, hospitals and a healthcare insurance, Kaiser Permanente is truly able to offer patient-centered care. Care coordination, digital solutions, resiliency, design, the California-based organization is at the forefront of what value-based healthcare will look like in the 21st century.
Get a concrete international perspective and an exclusive insight into inspiring best practices from Kaiser Permanente.
Immerse yourself in a wide range of inspirational best practices, gaining new resources to tackle key challenges of aged care and sustainability.
Be a part of a world-level expert forum for reflection and action with the Dialog Health eJourney membership.
Presentation 1 --- Kaiser Permanente's Mission-Powered Structure
Karin Cooke, Director, Kaiser Permanente International
Kaiser Permanente uses an integrated model, with physicians, hospitals, and insurance as part of the same organization. This session focuses on how the integrated model leverages team-based care and technology to drive quality, patient-centered care and innovation.
Presentation 2 --- Physician Leadership
Deb Friesen, Physician Advisor, Customer Clinical Solutions
Physicians lead their peers and in all areas Kaiser Permanente’s integrated health system. This is especially true with virtual care, and physicians leading peers and patients to become comfortable with and knowledgeable about virtual care.
Presentation 3 --- Digital Patient Experience
Jeanine Maier, Executive Director, Consumer Director
Kaiser Permanente has been leveraging virtual care for more than a decade, with rapid increase in utilization during COVID-19. The organization has focused on the patient experience, planning for the new normal and learning from lessons along the way.